Management Practices and Operations Essay Example | Topics and Well Written Essays - 500 words

Management Practices and Operations - Essay Example A second problem is the arrival pattern of trucks to pick up products that materially contribute to gridlock within the facility. The company has identified various factors that can affect the customer satisfaction because of waiting time and provide a framework for showing managers which of these factors are under their control. The main solution for the problem lies in the queuing or waiting line models. 1.2.1 Queuing theory or waiting line theory is primarily concerned with processes characterized by random arrivals (i.e., arrivals at random time intervals); the servicing of the customer is also a random process. If we assume there are costs associated with waiting in line, and if there are costs of adding more channels (i.e., adding more service facilities), we want to minimize the sum of the costs of waiting and the costs of providing service facilities.( Queuing models – waiting lines). The diagram focuses on the causes rather than the effect, because there may be a number of causes for a particular problem. This technique helps us to identify the root cause of the problem in a structured and uncomplicated manner. It also helps us to work on each cause prior to finding the root cause. (Applying the fishbone diagram and Pareto principle to Domino, 2004). â€Å"Breakdown maintenance is reduced to the minimum by resorting to planned/ scheduled maintenance. And computerized software is used to redesign the plant layout to minimize handling cost. ABC analysis is carried out to reduce the inventory carrying cost. When carrying out an ABC analysis, inventory items are valued (item cost multiplied by quantity issued/consumed in period) with the results then ranked. The results are then grouped typically into three bands. These bands are called ABC codes.† (ABC analysis, 2009). The stocks are not meeting the requirements, or in other words, stocks which are in frequent demand are not stored in sufficient quantities. Production